Simple, Transparent Pricing
Choose the tier that fits your needs—from budget-conscious pilots to enterprise deployments with full independence.
Tier Comparison
Compare features and pricing across all tiers
| Feature | Basic | RECOMMENDED | Enterprise |
|---|---|---|---|
Initial Engagement | $5–8k | $8–10k | $12–15k |
Ongoing Cost (Optional) | $500–$1,000/mo | $1,000–$1,500/mo | $1,500–$2,000/mo |
Langfuse UI | |||
Operational Readiness Pack | |||
Source Code | Available as add-on | ||
Training & Knowledge Transfer | Documentation & handoff | Post-launch tuning/review session | Enhanced documentation |
Support Window | 30 days | 30 days | 30 days + premium |
Detailed Tier Breakdown
Everything you need to know about each tier
Basic
Pilots, budget-conscious, fastest start
$5–8k
Initial engagement
Ongoing: $500–$1,000/mo (optional)
Included:
System design and development
Infrastructure deployment into your AWS account
Initial configuration and setup
Corpus loading and knowledge base setup
30 days of deployment support
Documentation and handoff session
Basic operational guidance
Not included:
Langfuse UI (available as add-on)
Advanced operational readiness features
Source code access
Extended support beyond 30 days
Best for:
• Small businesses testing the concept
• Budget-conscious clients
• Quick proof-of-concept deployments
• Clients who want minimal upfront investment
Ongoing options:
• Pay-per-deployment: $500–$1,000 per update
• Monthly retainer: $500–$1,000/month
Standard
Most clients, production-ready
$8–10k
Initial engagement
Ongoing: $1,000–$1,500/mo (optional)
Included:
Everything in Basic tier
Langfuse UI included by default
Operational Readiness Pack (baseline operational artifacts, health checks/alerting guidance, post-launch tuning session, quality optimization recommendations)
Not included:
Source code access
Best for:
• Most clients (recommended default)
• Production deployments
• Clients who want observability from day one
• Balanced approach between cost and features
Ongoing options:
• If vendor-managed: $1,000–$1,500/month
• If transitioning to source code: +$2,000–$3,000 add-on
Enterprise
Complex requirements, maximum flexibility
$12–15k
Initial engagement
Ongoing: $1,500–$2,000/mo (optional)
Included:
Everything in Standard tier
Source code included by default
Enhanced documentation (comprehensive deployment guide, customization strategies, best practices)
2 hours of training and knowledge transfer
30 days of support for deployment questions
Hybrid deployment options
Premium support and consultation
Best for:
• Large clients with complex requirements
• Clients who want full independence from day one
• Organizations with DevOps capabilities
• Maximum flexibility and customization needs
Ongoing options:
• Self-managed: $0 ongoing (client owns everything)
• Optional managed deployments: $1,500–$2,000/month
What's Included in All Tiers
Email Integration
Gmail and Outlook support (OAuth2)
RAG System
Knowledge retrieval from client documentation
AI Agent
LLM-powered email triage and response generation
Quality Guardrails
Safety checks and quality scoring
Infrastructure
Full AWS deployment (Lambda, ECS, DynamoDB, S3, etc.) in your AWS account
Documentation
Deployment guides, configuration docs, troubleshooting
Initial Support
30 days of deployment support
Frequently Asked Questions
Yes! Many clients start with Basic to prove value, then upgrade to Standard or add source code access after 1–3 months.
You can purchase Enterprise tier ($12–15k) which includes source code from the start, or add source code delivery (+$2–5k) to any tier.
For managed deployment (Cross-Account Role), you only need to create an IAM role (we provide a template). For source code delivery, basic Terraform knowledge helps, but we provide training.
You can continue with optional ongoing services (monthly retainer or pay-per-deployment), or self-manage with optional hourly support available.
Yes! All tiers support customization via our hook-based extension system. Standard+ tiers include source code for deeper customization.
Pre-onboarding takes 1 week, followed by 7–10 business days for deployment and setup. Total timeline: 2–3 weeks from kickoff to production.